Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

Course Code: 26904

Teacher: This course is being taught by Jacqui.

What is this Course about?

The purpose of this qualification is to equip learners with the skills needed to support colleagues with mental health difficulties. Learners will develop these skills by expanding their knowledge and understanding of mental health conditions, the principles of mental health first aid, and how to apply these effectively in the workplace.

The course is divided into three sections

Section 1 -Exploring mental health -which aims to develop knowledge and understanding of the different types of mental ill health and the contributors to mental ill health.

Section 2- Understanding how to support individuals with mental ill health - Signs and indicators will be explored and you will look at how you can support individuals with mental health issues and those facing mental health crisis. Perceptions and attitudes to mental health will also be studied and how mental health impacts on others around the induvial.

Section 3 – Understanding a mentally healthy environment- A mentally healthy environment will be promoted, and you will consider ways to support your own mental health

Who is this Course for?

This qualification is intended for learners who want to increase awareness of mental health, foster a culture of care, and promote positive mental wellbeing. This qualification provides learners with the opportunity to develop an understanding of mental health, the related principles of care and how this can be applied to support learners or colleagues in the workplace. 

Entry Requirements to do this Course:

There are no specific recommended prior learning requirements for this qualification. A good level of conversational and written English is needed to complete this course.

To be fully funded:

• Learners must be aged 19 or over and a resident in Hertfordshire.
• Either, unemployed* and claiming benefits or earning under the National Living Wage - £25,000 per year.
• Or, do not have a full Level 2 qualification or above (this excludes maths and English). Other L2 exclusions may apply.

Please apply for the course and a member of the team will be in touch.

How you will be assessed?

You will complete a portfolio of evidence for the 3 units. Assessment will also take place during the classes. 

How much studying will I need to do outside of the lesson?

2-3 hours per week outside of the live classes will be required to meet assessment deadlines. 

What learners need to bring/supply

As the course is online, you will need a PC or laptop with good wifi and a webcam or built-in camera. (A mobile device or tablet/ipad alone will not suffice) 

Additional Information

This qualification requires a level of commitment, as deadlines for assessment submissions must be met on time, to achieve the qualification.

This course starts on Tuesday 13th January 2026 and finishes on Tuesday 24th March 2026, please note there is no live class on Tuesday 24th February, Tuesday 17th March and Tuesday 24th March.

What happens after I book this course?

There are two steps to complete before studying with us and booking on here is the first step. Your next step will be to enrol on your chosen course following the instructions in your order confirmation email.

The next steps…

During this course we will talk to you about your next steps which could include attending other courses/workshops. Please see the full range of courses we offer.

We have programmes that can support you with your next steps in skills and employment. For further information please see our information, advice and guidance page.

NOTE: This course is for Hertfordshire Residents Only - *With the exception of the registration fee, this course/workshop is fully funded by The Education & Skills Funding Agency for adults who meet a set criteria - please see further details under the 'Further Information' heading.