Level 2 Certificate in Information, Advice or Guidance

Course Code: 26073

Course Teacher: This course is being taught by Karen.

What is this Course about?

This qualification aims to develop the learner’s knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context.

The objectives of this qualification are to prepare learners for further training and to support a role where learners may give initial information, advice or guidance to others. 

Who is this Course for?

This qualification is designed for those people who work in, or are looking to work in an information, advice or guidance role such as:

Careers Advisor, Counsellor, Customer Service Advisor, Debt Advisor, Employment Advisor, Help-desk Advisor, Housing Support Worker, Learning Support Worker, Legal Services Support Workers, Peer Mentors.

The qualification would be suitable for organisations such as: local authorities, careers advice services, voluntary sector organisations, student services, citizen advice services, housing associations.

Entry Requirements to do this Course:

There are no specific recommended prior learning requirements for this qualification. A good level of conversational and written English is needed to complete this course.

To be fully funded:

Learners must be aged 19 or over and a resident in Hertfordshire.

Either, unemployed* and claiming benefits or earning under the National Living Wage - £25,000 per year.

Or, do not have a full Level 2 qualification or above (this excludes maths and English). Other L2 exclusions may apply.

*Please apply for the course and a member of the team will be in touch.

How you will be assessed?

You will complete a portfolio of evidence for the 5 units. Assessment will also take place during the classes. 

How much studying will I need to do outside of the lesson?

2-3 hours per week outside of the live classes will be required to meet assessment deadlines. 

What learners need to bring/supply

As the course is online, you will need a PC or laptop with good wifi and a webcam or built-in camera. (A mobile device or tablet/ipad alone will not suffice) 

Additional Information

This qualification requires a level of commitment. The as deadlines assessment submissions must be met on time, to achieve the qualification.

What happens after I book this course?

There are two steps to complete before studying with us and booking on here is the first step. Your next step will be to enrol on your chosen course following the instructions attached to your order confirmation email.

The next steps…

During this course we will talk to you about your next steps which could include attending other courses/workshops such as presentation skills, Microsoft office, or Team leading. Please click here to see the full range of courses we offer.

We have programmes that can support you with your next steps in skills and employment. For further information please see our information, advice and guidance page.