Introduction to Information, Advice and Guidance

Workshop Code: 26546

Teacher: This workshop is being taught by Michelle.

What is this workshop about?

This short workshop is focused on highlighting the essential components and considerations when delivering Information, Advice, and Guidance (IAG). Topics explored include: GDPR, unconscious bias, fact v opinion, effective communication skills and common barriers.

Who is this workshop for?

Individuals who would like to gain a deeper understanding of what is meant by information, advice and guidance; and essential factors to be considered when delivering IAG as a service. 

Entry Requirements to do this workshop:

A good level of conversational English is needed to complete this course. No previous knowledge is required, however some digital skills are essential as this will be an online course that includes using Word doc/Google doc.

How you will be assessed?

Discussions, observation, Q&A and the completion of a worksheet. 

What learners need to bring/supply

Learners must have access to a laptop, tablet or desktop with good wifi and a webcam.

What happens after I book this workshop?

There are two steps to complete before studying with us and booking on here is the first step. Your next step will be to enrol on your chosen course following the instructions in your order confirmation email.

The next steps…

During this workshop we will talk to you about your next steps which could include attending other workshops/courses such as NCFE L2 Certificate in Information, Advice or Guidance or other personal development courses such as Grow Your Mind or Boost Your Confidence workshops.  Please see the full range of courses we offer.

We have programmes that can support you with your next steps in skills and employment. For further information please see our information, advice and guidance page.

NOTE: This course is for Hertfordshire Residents Only - *With the exception of the registration fee, this course/workshop is fully funded by The Education & Skills Funding Agency for adults who meet a set criteria - please see further details under the 'Further Information' heading.