How to have conversations

Information about this training

Supporting someone who may be struggling with drug or alcohol use can be challenging, especially when they resist change. The training emphasises the importance of asking open questions and actively listening to understand their usage and feelings. It outlines the stages of change people go through, from pre-contemplation to maintenance, and provides techniques to help individuals reflect on their substance use and consider the benefits of change.

Learning outcomes

• Understanding Resistance: Recognise resistance as part of the change process.
• Effective Communication: Understand how to initiate meaningful conversations.
• Active Listening: Develop skills to understand the individual's perspective.
• Stages of Change: Identify and understand the stages of change.
• Encouraging Reflection: Help individuals reflect on fears and outcomes.

Who is the course aimed at?

Anyone who is working or supporting someone who is using drugs and alcohol or has an interest in learning about the impact of drugs and alcohol. 

Entry requirements to do this course

None

How you will be assessed

There is no assessment. You will be asked to complete a short survey after watching the video. 

What happens after I book this training?

You will be sent an email with a link to access the video and a short survey.