Supporting an Individual in Mental Health Crisis

Course Duration:

9.30am - 12.30pm

Target Audience:

All staff, volunteers, family carers, direct employers and their PA’s

Aim:

The session will provide crisis intervention training for helping those individuals with mental needs that are experiencing a crisis. This session will provide evidenced strategies for effective brief intervention and de-escalation. The session will also briefly cover risk assessment and management for when managing high stress situations.

Learning Outcomes:

• What a mental health crisis looks like including, self-harm, suicidal thoughts, psychosis, drug and alcohol, panic attacks and more
• Know how to engage effectively with an individual in crisis and communicate appropriately to support in positively managing the situation
• Have improved skills to de-escalate crisis situations
• Know how to help individuals determine positive coping strategies and develop a management plan
• Have an awareness of the range of services and interventions available for those experiencing a crisis
• Have a better understanding and confidence in managing endings and exits